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Terms and Conditions of Use

Welcome to our Terms and Conditions of Use. These terms affect your legal rights, endeavour to read them and treat with utmost importance.

1. Introduction

StreamNow.ng ("StreamNow.ng", "we", "us", "our") is a subscription service provider that provides our members ("you" "yourself" "Users") with access to content including but not limited to access to motion pictures and other audio-visual entertainment ("content") delivered over the Internet, to Internet enabled devices.

These Terms of Use, including our Privacy Policy (the "Terms"), all together make up an Agreement that governs your relationship with StreamNow.ng and your use of our service. As used in these Terms of Use, "StreamNow.ng service" "our service", or "service" means the subscription service provided by the Company for discovering and streaming the content, including all features and functionality, the Site, content, application, user interface and software associated with our service.

By using the StreamNow.ng service, websites, platform, software applications and/or other affiliated services provided by us, our vendors or third parties with whom StreamNow.ng (as herein defined) contracts to provide the services that are inherently related to the music service StreamNow.ng or that are compatible for similarly situated digital music services (together, the "StreamNow.ng Service" or "Service"), including by purchasing or receiving content, rights or licenses, you are entering into a binding contract with our Company in your country of residence (your "Local Country"). Your agreement with us includes these Terms and Conditions of Use ("Terms") and our Privacy Policy, all jointly referred to as the "Agreement". If you don't agree with these Agreements, then please don't use the Service or affiliated services.

2. Acceptance Of Terms Of Use

By accessing, visiting, using or browsing the StreamNow.ng Service, via this Site or any other device or application or other technology, you accept and agree to be bound by the Terms. Furthermore, you agree that you shall be subject to any additional terms of use, guidelines or rules that apply when you use certain products or Services within or connected to the StreamNow.ng Service, which may be posted and modified from time to time. All such guidelines are hereby incorporated by reference into the Terms and Agreement. ANY ACCESS, USE or PARTICIPATION IN THE StreamNow.ng SERVICE WILL CONSTITUTE TOTAL ACCEPTANCE OF THE TERMS. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE StreamNow.ng SERVICE, OUR SITE, APPLICATION OR ACCESS OUR SERVICE.

3. Qualification for Use

You must be at least 18 years of age or have attained the age of majority in your province, territory or country, to become a member of the StreamNow.ng Service. Individuals under the age of 18, or applicable age of majority but above the age of 13, may utilize the service only with the involvement of a parent/legal guardian or under such person's account and subject to these Terms. You must have the contractual capacity to enter into a binding contract with us and are not barred from doing so under any applicable laws.

You warrant that any registration information that you submit to StreamNow.ng is true, accurate, up-to-date and complete, and you agree to keep it that way at all times. You also warrant that you shall maintain the security of your password and identification and shall be fully responsible for all use of your account and for any action that take place using your account. You agree that StreamNow.ng will not be held liable for any loss or damage that may arise in this respect.

You warrant that you are the owner of the bank card and/account used for subscription to this Service and that you fully indemnify StreamNow.ng, to the fullest extent of the law, from any issues that may arise from the use of any Payment Method, bank card, bank account, etc.

The use of the Services requires connection to a high-speed internet for mobile preferably through a 3rd or 4th Generation (3G or 4G) technology norm and you agree that any cost for accessing the internet shall be paid by you. This also applies when using the Service via mobile phone, tablet, or other personal device capable of internet connection. If you use the Services via mobile telephone you are advised to familiarize yourself with applicable data transfer costs for your mobile carrier plan. StreamNow.ng does not have any responsibility or liability for data transfer costs you may incur when using the Services. We do not guarantee that the Service will work on all devices. You agree that StreamNow.ng accepts no responsibility for any lack of functionality that is due to your equipment (including your device, internet connection, operating system or settings and software).

The quality of the display or streaming of the content may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location, your device, the bandwidth available through and/or speed of your Internet connection. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. StreamNow.ng makes no representations or warranties about the quality of your streaming experience on your device. The time it takes to begin watching content will vary based on several factors, including your location, available bandwidth at the time or other audio/visual entertainment you have selected and the configuration of your viewing device.

You agree that you can only activate the StreamNow.ng Service on up to 3 (Three) compatible portable devices registered with the Service. The Service is only accessible from one connection at a time (registered compatible portable device). StreamNow.ng has the technical means to verify the presence of multiple simultaneous connections on the same account and therefore detect multiple connections attempt. You agree that any attempt to breach this term may lead to automatic suspension of your access to the Services, irrespective of payment of subscription and without refund of any outstanding subscription, subject to StreamNow.ng's discretion.

You agree that you shall not use the Services in any way that is fraudulent or illegal or is expressly prohibited by these Terms. StreamNow.ng reserves the right to suspend or remove your account or prohibit your use of the Services, without responsibility or liability to you, if activities occur on your account that we believe breach the Agreement.

4. Changes to the Agreement

The Company may in its sole discretion, from time to time, change the Terms at any time without notice. We will display the changes on this page of the Site or through a notification in the application and such changes shall be effective immediately. By continuing to use the Service after those changes are made, you acknowledge your acceptance of the changes. Please make sure you read Terms and changes thereto carefully. If you do not wish to continue using the service under the Terms or newer Terms, you may terminate the Agreement by ceasing to use the Service.

5. Consent

By using the StreamNow.ng Service, you consent to receiving electronic communication from StreamNow.ng and the Company relating to your account. We will communicate with you by e-mail, or by posting notices on the Site or application or through other StreamNow.ng methods. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing. You also consent to receiving other communication from us, including, but not limited to newsletters, special offers, questionnaires, customer surveys or other announcements via email or other methods. You may opt out of receiving non-transactional communications, including marketing communications from us by following the directions in our e-mail to "unsubscribe" from our mailing list, or by sending an e-mail request to [email protected]. Please be aware that if you choose not to receive such communication, certain offers attached to services you have chosen may be affected. Notwithstanding the above, you consent to receiving communications from us in connection to transactional communications, including but not limited to servicing your account, invoices and customer services, etc. Please review our privacy policy here http://StreamNow.ng.com/privacy, for other options with regards to opting out of cookies and interest-based advertising from third party advertising agencies.

6. StreamNow.ng Services

StreamNow.ng Services In order to access our service, you are required to create an account with StreamNow.ng by formally registering with StreamNow.ng, via the application, or a third party. Here's some information about all the ways you can enjoy StreamNow.ng.

6.1 Subscriptions

StreamNow.ng account holders may access the StreamNow.ng Service by any of our several Subscriptions:

  • Free Service: an ad-based and free-of-charge service;
  • Premium Service: an ad-free, subscription fee-based service which enables you to listen to music while not connected to the internet, among other features.

Your Subscription, which may start with a thirty (30) day trial period, will automatically renew for a fee on a monthly or annual basis (as specified during your sign-up) unless you cancel your subscription as provided in Section 17 or we cancel your subscription as provided in section 21

6.2 Bundles

StreamNow.ng may contract with a third party to provide the Services to you through a bundle package together with other services provided by such third party provider. The payment terms for such bundle package as well as other terms and conditions governing your use of the bundle package, may differ from the terms set out in this Agreement. You are solely responsible for reviewing such bundle terms or any other terms governing your use of the services provided by the third party before agreeing to any bundle package and accessing the Service via such bundle package. Please note that payment for the bundle package may be taken from StreamNow.ng or the third party, depending on the Terms of such bundle package. Should you wish to cancel or terminate your subscription via such bundle package or obtain any further information in respect of payment method, billing cycles, automatic renewals or refunds you must contact your provider. Other than this sub-section, section 6 of the Terms does not apply to you if you have purchased the Services as part of a bundle package from a third party.

6.3 Codes and Other Limited Offer's

Codes and Other Limited Offer's

6.4 Trials

From time to time, StreamNow.ng, vendors or other third parties may offer trials of the Premium Service for a specified period without payment (a "Trial"). These trials may be subject to separate terms and conditions which will be communicated to you prior to sign up. You agree that you are solely responsible for reviewing any additional terms governing your use of such special promotions or trials before accessing any special promotions or trials. StreamNow.ng reserves the right, in its absolute discretion, to determine your eligibility for a Trial, and to withdraw or to modify a Trial at any time without prior notice and with no liability.

For some Trials, we will require you to provide your payment details to start the Trial. At the end of such Trials, we may automatically start to charge you for the Premium Service on the first day following the end of the Trial, on a recurring monthly basis. By providing your payment details in conjunction with the Trial, you agree to this charge. If you do not want this charge, you must change your Subscription to the Free Service, if available or cancel your subscription through your StreamNow.ng account's settings before the end of the Trial.

You are entitled to only one free trial per lifetime. Any attempt to utilise more than one free trial is an unauthorised use of the Services and/or Service Content and amounts to a breach of the Agreement. If StreamNow.ng decides in its absolute discretion that you have utilised more than one free trial, StreamNow.ng reserves the right to terminate your access to the Service, Service Content and/or the Agreement.

We will continually update the StreamNow.ng Service, including the content library, delivery methods and pricing. And we may add or remove content from our Service or change the basis on which the content is available in the Service.

The music catalogue available, as part of the StreamNow.ng Service, is linked to the contracts in effect with the right holders and may therefore change. StreamNow.ng cannot guarantee the availability of any determined track or album or any artist or group in the Service catalogue. Moreover, StreamNow.ng cannot guarantee that any determined track, album, artist or group in the Service catalogue will be indefinitely available nor can StreamNow.ng be, in any manner; held liable for the removal of parts of the catalogue content offered. We reserve the right in our sole and absolute discretion to make changes from time to time and without notice in how we offer and operate our Service.

7. Intellectual Property

You agree that the StreamNow.ng Service and all elements of it including the logo, domain names, tracks, videos, structure, app and other associated elements such as the photos, images, texts, biography of authors, artists and/or any legal beneficiary on the tracks or videos, including the visuals on the packaging are the exclusive property of StreamNow.ng and/or her licensors (including but not limited to the record producers, video producers, record companies, authors societies, etc.)

The above elements are protected by relevant Intellectual property laws therefore you can only use these services and/or elements for the purpose of using the StreamNow.ng Service and in compliance with the Terms and Conditions

You agree not to take part in the production, duplication, reproductions and/or imitation of any total or partial representation of any of the above elements or of the StreamNow.ng Service by any means whatsoever, without the express consent of StreamNow.ng. You agree that such an action is completely forbidden and would be considered an infringement of the law.

You agree that any artificial use of an StreamNow.ng account (such use for instance aiming at artificially or abnormally increase the plays of certain specific music tracks), via automated processes such as robots and scripts or via any other means, is strictly prohibited.

Please take note that the Service content made available within the Service are numerical files protected by national and international copyright and affiliated rights. Therefore, you agree that you may only listen and watch content on the StreamNow.ng Service within a private or personal setting. You also agree that any use for a non-personal purpose will expose the you to civil and/or criminal proceedings. You further agree that any other use of Service content is strictly forbidden and more particularly any download or attempt to download, any transfer or attempt to transfer permanently or temporarily on the hard drive of a computer or any other device (including music players), any burn or attempt to burn a CD or any other support are expressly forbidden. You also agree that any resale, exchange or renting of these files is strictly prohibited.

As a subscriber you agree that you recognize that the Service content made available to you within the StreamNow.ng Service are protected by technical protection/security measures set up by StreamNow.ng in order to prevent or limit, depending on the technology offered, the unauthorized use of the Service content.

You agree not to bypass, by any means, any and/or all technical protection measures, for any purpose, including downloading files and enabling their storing within the storage unit of your reception terminal whatever it is (computer, mobile phone, music player and other portable music disc player, etc.).

8. License, Agreements and Restrictions

You agree to use the StreamNow.ng Service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, including public performance limitations or other restrictions on use of the service or content therein.

The Service contains content, such as sound recordings, audiovisual works, other video or audio works, clips, images, graphics, text, software, works of authorship, files, documents, applications, artwork, trademarks, trade names, metadata, album titles, sound recording titles, artist names, intellectual property, or materials relating thereto or any other materials, and their selection, coordination and arrangement (collectively, the "Service Content" or "Content"). The Service Content is the property of StreamNow.ng and/or third parties and is protected by copyright under both Nigerian and foreign laws. The Service Content is made available to you only for your personal use as expressly permitted under these Terms.

You agree that you are prohibited from using the Service and the Service Content as follows:

  • You are prohibited from reproducing, modifying, copying, uploading, exporting, transferring, selling, forwarding, distributing or transmitting the Service Contents on the Site or in the application other than in accordance with the license granted and further agree not to reproduce any information of the Site or in the application on any other website, application, software, etc. without the prior written consent of the Service Content rights holders
  • You are prohibited from either directly or through the use of any device, software, internet site, web-based service, or other means removing, altering, bypassing, avoiding, interfering with, or circumventing any copyright, trademark, or other proprietary notices marked on the content or any digital rights management mechanism, device, or other content protection or access control measure associated with the content including geo-filtering mechanisms.
  • You are prohibited from either directly or through the use of any device, software, internet site, web-based service, or other download, streaming (except as explicitly authorized in these Terms), copying, capturing, reproducing, duplicating, archiving, distributing, uploading, publishing, modifying, translating, broadcasting, performing, displaying, selling, transmitting or retransmitting the Service Content unless expressly permitted by the Company in writing.
  • You are prohibited from incorporating the Service content into, or streaming or retransmitting the content via, any hardware or software application or make it available via frames or in-line links unless expressly permitted by the Company in writing. Furthermore, You must create, recreate, distribute or advertise an index of any significant portion of the Service Content unless authorized by the Company. You are prohibited from circumventing, removing, altering, deactivating, degrading or thwarting any of the Service content protections in the StreamNow.ng service; using any robot, spider, scraper or other automated means to access the StreamNow.ng service; decompiling, reverse engineering or disassembling any software or other products or processes accessible through the StreamNow.ng service; inserting any code or product or manipulating the content of the StreamNow.ng service in any way; or, using any data mining, data gathering or extraction method.
  • You are prohibited from uploading, posting, e-mailing or otherwise sending or transmitting any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the StreamNow.ng service, including any software viruses or any other computer code, files or programs.
  • You are prohibited from building a business utilizing the content, whether or not for profit. The content covered by these restrictions includes without limitation, any text, graphics, layout, interface, logos, photographs, audio and video materials, and stills. In addition, You are strictly prohibited from creating derivative works or materials that otherwise are derived from or based on in any way the content, including beats, soundtracks, montages, mash-ups and similar videos, wallpaper, desktop themes, greeting cards, and merchandise, unless it is expressly permitted by the us in writing. This prohibition applies even if you intend to give away the derivative materials free of charge. You are prohibited from arranging for any other website to be connected to the Site or application, in any manner, including by way of hyperlink or otherwise without prior written consent obtained from us.
  • You are prohibited from modifying, enhancing, removing, interfering with, or otherwise altering in any way any portion of the Music/Video Player, its underlying technology, any digital rights management mechanism, device, or other content protection or access control measure incorporated into the Music/Video Player. This restriction includes, without limitation, disabling, reverse engineering, modifying, interfering with or otherwise circumventing the Music/Video Player in any manner that enables You to view the content without: Displaying visibly both the Music/Video Player and all surrounding elements (including the graphical user interface, any advertising, copyright notices, watermarks and trademarks) of the page where the Music/Video Player is located; and Having full access to all functionality of the Music/Video Player, including, without limitation, all music/video quality and display functionality and all interactive, elective, or click-through advertising functionality.
  • You are prohibited from using the Services for commercial or public purposes, the Service is strictly for private use.
  • You are prohibited from gaining access to such Service Content via other mechanisms than those available via the Services. The Services may include components that make use of temporary storage of certain Service Content on the various platforms (also called "offline mode"). You have access to this Service Content for as long as you have a valid Subscription. Such Service Content shall not be copied and/or made available outside the Services.

The StreamNow.ng Service and the content provided through it are the property of each event provider or it's licensors (including platform licensor where agreed), and we grant you a limited, non-exclusive, revocable licence to make personal, non-commercial use of the StreamNow.ng Service and to receive the media content made available through the StreamNow.ng Service in your Local Country, based on the Subscription or Trial you have selected (the "Licence"). This Licence shall remain in effect for a period of 20 years unless terminated by you or StreamNow.ng.

The StreamNow.ng software applications are licensed, not sold, to you, and StreamNow.ng retains ownership of all copies of the StreamNow.ng software applications even after installation on your Devices. We may assign these Agreement or any part of them without restrictions. You may not assign these Agreement or any part of them, nor transfer or sub-licence your rights under this Licence, to any third party.

You agree to abide by our terms and not to use the StreamNow.ng Service (including but not limited to its content) in any manner not expressly permitted by the Terms and Agreement. Third party software libraries included in the StreamNow.ng Service are licensed to you either under these Terms, or under the relevant third-party software library's licence terms as published in the help or any other section of our website/ mobile app.

Nothing in this Agreement or on the Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use the Trademark, without StreamNow.ng's prior written permission specific for each such use. Use of the Trademark as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by StreamNow.ng in writing. All goodwill generated from the use of the Trademark inures to StreamNow.ng's benefit.

Unauthorized use of the Services may also constitute a violation of applicable laws or regulations. If StreamNow.ng, in its sole discretion, thinks you have breached the Terms, or has reasonable grounds to believe that you are likely to breach these Terms, we may take any action we think is necessary to protect the Services and the Service Content. We may:

  • restrict, suspend, or terminate your right to use the Services;
  • remove your User Content (as defined below) from the Services;
  • investigate and take legal proceedings against you; or
  • disclose any information to law enforcement authorities as we think is necessary or as required by law.

These actions are not limited and we may take any other action we reasonably deem appropriate.

9. Third Party Applications

Third Party Applications The StreamNow.ng Service provides a platform for third party applications, websites and services to make available products and services to you ("Third Party Applications"), and your use of these Third-Party Applications is subject to their terms of use. You understand and agree that StreamNow.ng is not responsible or liable for the behaviour, features, or content of any Third-Party Application and does not make any representations regarding the behaviour, features, content or accuracy of materials on any Third-Party Application. You should take precautions when downloading files from all third party applications and websites to protect your computer/device from viruses and other destructive programs. If you decide to access linked Third Party Applications, you do so at your own risk. Please contact the administrator or webmaster for those Third-Party Application if you have any concerns regarding such Third-Party Application or any content located on such Third Party Application.

10. User Generated Content

StreamNow.ng users may post, upload and/or contribute ("post") content to the Service, including pictures, text and playlist compilations ("User Content"). You represent that you have the right to post any User Content which you post to the Service, and that such User Content, or its use by us as contemplated in this Agreement, does not violate these Agreements, applicable law, and/or the intellectual property rights of others.

By submitting any User Content on or through the Services, you hereby grant to StreamNow.ng a license (with the unrestricted right to sub-license) to store, host, display, stream, transmit conditional downloads, exploit, promote, market, sell and transmit permanent downloads, use, modify, delete from, add to, publicly perform, publicly display, reproduce, create and use derivative works of, distribute and otherwise disseminate the User Content on or through the Services via any and all devices known or hereinafter devised. For the avoidance of doubt, to the extent you use the Edit Functionality to create a Remix, you acknowledge and agree that you own no right, title or interest therein and that any such Remix shall not be considered your User Content hereunder

You grant us a non-exclusive, transferable, sub-licensable, fully paid, royalty-free, worldwide license to use any User Content that you post on or in connection with StreamNow.ng. This license lasts until you terminate your StreamNow.ng account, except in the case of User Content that you have published, made public and/or shared with others. Aside from the rights specifically granted herein, you retain ownership of all rights, including intellectual property rights, in the User Content that you post to the StreamNow.ng Service, except that, where applicable under Local laws, you agree to waive your right to be identified as the author of any User Content on the StreamNow.ng Service and your right to object to derogatory treatment of such User Content. The licenses granted in this section are granted separately with respect to each item of the User Content that you submit to the Services.

By uploading the User Content, You represent, promise and warrant to us that the User Content submitted by you on or through the Services:

  • is owned by you or you otherwise have the right to grant the license set forth herein;
  • does not infringe the rights of any third party, including any intellectual property rights, rights of confidential information or rights in privacy;
  • does not imply any affiliation, endorsement, approval or cooperation by StreamNow.ng or any artist, band, label, entity or individual without express written consent from such individual or entity; and
  • shall comply with all applicable laws and these Terms.

You agree to pay for all royalties, fees, and any other monies owing any person or entity by reason of any User Content submitted by you on or through the Services.

You also grant to us, the right to perform technical functions necessary to offer the service on the Services, including but not limited to transcoding and/or reformatting User Content to allow its use throughout the Services.

You agree that we may reject, refuse to post or delete any User Content for any or no reason, including User Content that in our sole judgment breaches this Agreement or which may be offensive, illegal or breach the rights of any third party, or harm or threaten the safety of any third party. StreamNow.ng is under no obligation to you or any other party to monitor, review, moderate or edit User Content, but reserves the right to remove or disable access to any User Content for any or no reason, including but not limited to, User Content that, in StreamNow.ng's sole discretion, violates these Agreements. StreamNow.ng may take these actions without prior notification to you. We may, however, at our sole discretion moderate and review User Content to ensure that it complies with these Terms. Nevertheless, if we choose to monitor the Services, we assume no responsibility or liability to you for any User Content available on the Services.

You agree that you are solely responsible for the User Content that you submit to the Services. You must not upload, store, distribute, send, transmit, display, perform, make available or otherwise communicate to the public any content to which you do not hold the necessary rights. Please note that any unauthorized use of copyright protected material within the User Content (including by way of reproduction, distribution, modification, adaptation, public display, public performance, preparation of derivative works, making available or otherwise communicating to the public via the Services) may constitute an infringement of third party rights and is strictly prohibited. Any such infringements may result in civil litigation or criminal prosecution by or on behalf of the relevant rights holder. You warrant that you will indemnify and defend StreamNow.ng in the event that any user content uploaded by you is an infringement of a third party's right.

StreamNow.ng is not responsible for User Content nor does it endorse any opinion contained in User Content. If you believe that any User Content infringes your intellectual property rights, does not comply with the User Guidelines (Section 11 below) or that your rights under applicable law have been otherwise infringed by any User Content, please contact us at [email protected].

11. User Guidelines

We have established a few ground rules for you to follow when using the Service, to make sure StreamNow.ng stays enjoyable for everyone. Please ensure you follow these rules and encourage other users to do the same. StreamNow.ng respects intellectual property rights and expects you to do the same.

StreamNow.ng respects intellectual property rights and expects you to do the same. This means, that the following is not strictly prohibited:

  • Copying, reproducing, "ripping", recording, or making available to the public any part of the StreamNow.ng Services or content delivered to you via the StreamNow.ng Services, or otherwise any making use of the StreamNow.ng Service which is not expressly permitted under these Terms;
  • using the StreamNow.ng service to import or copy any local files you do not have the legal right to import or copy in this way;
  • reverse-engineering, decompiling, disassembling, modification or creating derivative works based on the StreamNow.ng Services or any part thereof;
  • protect content accessible through the Service;
  • renting or leasing of any part of the Services;
  • circumventing of any territorial restrictions applied by StreamNow.ng;
  • artificially increasing play count or otherwise manipulating the Services by using a script or other automated process;
  • removing or altering any copyright, trademark or other intellectual property notices contained in or provided through the StreamNow.ng Service;
  • providing your password to any other person or using any other person's username and password.

Please be respectful to StreamNow.ng and other users of the Service at all times. You are prohibited from engaging in any activity on the Service or upload User Content, including registering and/or using a username, which is or includes material that

  • is offensive, abusive, defamatory, pornographic or obscene;
  • is illegal, or intended to promote or commit an illegal act of any kind, including but not limited to, violations of intellectual property rights, privacy rights or proprietary rights of StreamNow.ng or a third party;
  • includes personal data of third parties or is intended to solicit such personal data,
  • includes malicious content such as malware, trojan horses or viruses, or otherwise interferes with any user's access to the Service;
  • is intended to or does harass or bully other users;
  • impersonates or misrepresents your affiliation with another user, person or entity, or is otherwise fraudulent, false, deceptive, or misleading;
  • uses automated means to artificially promote content;
  • involves the transmission of unsolicited mass mailing ("spam"), junk mail, chain letter, or similar, including through the StreamNow.ng inbox;
  • involves commercial or sales activities, such as advertising, contests, sweepstakes, or pyramid schemes;
  • promotes commercial products or services;
  • interferes with the StreamNow.ng Service, tampers with or attempts to probe, scan, or test for vulnerabilities in the Service or StreamNow.ng's computer systems or network, or breaches any of StreamNow.ng's security or authentication measures, or
  • conflicts with the Agreement, as determined by StreamNow.ng.

You agree that StreamNow.ng may also reclaim your username for any reason, including a breach of the above restrictions.

The StreamNow.ng Service includes social and interactive features, including the ability to post User Content, share content, and make certain information about you public, as further described in your account settings. We advise that you are thoughtful about what you make public on StreamNow.ng and remember at all times that shared or publicly available information may be used and re-shared by other users on StreamNow.ng or across the web, so please use StreamNow.ng carefully and manage your account/privacy settings regularly. You agree that StreamNow.ng takes no responsibility nor are we liable for your choices to make any actions or material public on the Service.

Your password protects your user account, and you agree that you are solely responsible for keeping your password confidential and secure. You understand that you are responsible for all use of your username and password on the Service. If your username or password is lost or stolen, or if you believe there has been unauthorized access to your account by third parties, please notify us immediately by sending an email to [email protected] and change your password as soon as possible.

12. Prohibited Content/Activity

We are committed to providing a safe space for everyone that uses the Services therefore we expect all Users to conduct themselves appropriately while using the Services. The safety of our users is important to us, so we have identified some activities we believe can interfere with the safety of all users on the platform.

You agree that you will not upload or share any User content which in StreamNow.ng's reasonable opinion:

  • Harasses or advocates harassment of another person;
  • Exploits people in a sexual or violent manner;
  • Constitutes or promotes information that you know is false or misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
  • Constitutes or promotes information that promotes discrimination against any class of persons;
  • Contains nudity, excessive violence, or offensive subject matter or contains a link to an adult website; Solicits personal information;
  • Constitutes information that poses or creates a privacy or security risk to any person;
  • Constitutes or promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacturer-installed copy-protect devices, or providing pirated music or links to pirated music files;
  • Involves the transmission of "junk mail," "chain letters," or unsolicited mass mailing, instant messaging, "spimming," or "spamming"; Contains restricted or password-only access pages or hidden pages or images (those not linked to or from another accessible page); Furthers or promotes any criminal activity or enterprise or provides instructional information about illegal activities including, but not limited to making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;
  • Solicits passwords or personal identifying information for commercial or unlawful purposes from other users;
  • Breaches the privacy rights, publicity rights, copyrights, trademark rights, contract rights or any other rights of any person. You further agree that you will not undertake in any of the following activities on the Services:
  • Criminal or tortious activity, including, child pornography, fraud, trafficking in obscene material, drug dealing, gambling, harassment, stalking, spamming, spimming, sending of viruses or other harmful files, copyright infringement, patent infringement, or theft of trade secrets;
  • Discrimination such, obscenity, hateful language/behavior, anti-Semitic messages, xenophobia, racism, fanaticism, bigotry, harassment, hate crimes, bullying, encouraging violence, discrimination based on ethnicity or race and other activities of revolutionary nature or actions that go against public orders and good manners including hatred or physical harm of any kind against any group or individual; Advertising to, or solicitation of, any user, without the written consent of StreamNow.ng to buy or sell any products or services through the unauthorized or impermissible use of the Services, including the use of user tracking, commercial activities and/or sales without prior written consent from StreamNow.ng such as contests, sweepstakes, barter, advertising, or pyramid schemes;
  • Circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person in circumventing or modifying any security technology or software that is part of the Services;
  • Activity that involves the use of viruses, bots, worms, or any other computer code, files or programs that interrupt, destroy or limit the functionality of any computer software or hardware, or otherwise permit the unauthorized use of or access to a computer or a computer network;
  • Covering or obscuring the banner advertisements on any page on the Services via HTML/CSS or any other means;
  • Any automated use of the system, such as, but not limited to, using scripts to submit information or send comments or messages; Interfering with, disrupting, or creating an undue burden on the Services or the networks or services connected to the Services;
  • Impersonating or attempting to impersonate another user, person or entity;
  • Using the account, username, or password of another user at any time or disclosing your password to any third party or permitting any third party to access your account;
  • Selling or otherwise transferring your account;
  • Using any information obtained from the Services in order to harass, abuse, or harm another person or entity, or attempting to do the same;
  • Accepting payment or anything of value from a third person in exchange for your performing any commercial activity through the unauthorized or impermissible use of the Services on behalf of that person; or
  • Using the Services in a manner inconsistent with any and all applicable laws and regulations. You hereby agree that any breach of the provisions of this Section will be considered a serious breach of the Agreement.

13. Submissions

We have provided our contact information and email links on the Services because we would like to hear from you. However, we do not want you to, and you should not, send StreamNow.ng any documents or other materials that contain confidential or proprietary information. You hereby grant StreamNow.ng an unrestricted, irrevocable, royalty-free license to copy, distribute, and modify any such documents or other materials that you send StreamNow.ng, and to use it for any purpose any ideas, trade secrets, know-how or other confidential or proprietary information disclosed in those documents or other materials, and that all of the representations and promises you make pursuant to this Agreement with respect to User Content apply equally with respect to any other documents or materials that you send to StreamNow.ng that do not constitute User Content.

14. Copyright Infringement

All rights reserved. No part of StreamNow.ng may be copied, reproduced, ripped, recorded, re-engineered, decompiled, disassembled, modified reproduced, distributed, or transmitted in any form or by any means either electronic or mechanical methods, without the prior written permission of StreamNow.ng. For permission requests, write to the Legal through [email protected]

StreamNow.ng, at its sole discretion, may disable and/or terminate use of the Services by users who infringe the intellectual property rights of others. Our procedure for addressing allegations of copyright infringement may include but are not limited to:

  • immediately removing the subject of such infringement claim (service and user content inclusive).

We may attempt to contact the provider of the removed content to notify them of the removal and possibly request a counter position at our sole discretion.

We will terminate the accounts of any user and/or block present and future access to the Services of Users that repeatedly infringe the copyrights of others.

If at any time you believe that your work has been copied in a way that constitutes a copyright breach or infringement, or that your rights (intellectual property and/or privacy rights) have been breached, please provide us with a notice highlighting the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest; A detailed description of the copyrighted work or other intellectual property that you claim has been infringed; A detailed description of where the material that you claim is infringing is located on the website or the app (please note that including URL(s) in the body of an email is the best way to help us locate content quickly); Your name, address, telephone number, and email address; A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright or other intellectual property right owner or authorized to act on the copyright or intellectual property right owner's behalf; and Your signature. Send your notice to StreamNow.ng Copyright Department, 6a, Wole Ariyo Street, Lekki Phase 1, Lagos or by email to [email protected]. Please note that you may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that any material is infringing your copyrights or other intellectual property or privacy rights.

The provider of Removed Content may make a counter notification following which we may reinstate the removed content at our sole discretion if we have good reason to believe no breach of your intellectual property has taken place. The counter notification must be made in writing and include the following items: a detailed identification of the material the StreamNow.ng has removed; your name, address, telephone number, e-mail address, and a statement that you consent to the jurisdiction of the High Court of Lagos State and that you will accept service of process from the person who provided notification or an agent of such person;the statement: "I swear, under penalty of perjury, that I have a good faith belief that each search result or the message identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled."; and your signature.

The counter notification can be sent to StreamNow.ng Legal Department, 6a, Wole Ariyo Street, Lekki Phase 1, Lagos or by email to [email protected]. Please note that you may be liable for damages (including costs and attorneys' fees) if you materially misrepresent that a product or activity is not infringing the copyrights of others.

If you are the owner of any intellectual property other than copyrighted materials (such as, for example, a trademark), or an agent thereof, and believe that any item of content or other materials on the Services infringes upon your rights in such intellectual property, you must submit a notification to us in the same manner as provided above in respect of notice of alleged copyright infringement, including providing the same information in writing to the designated address set forth above.

Disclaimer: please note that we are not your legal advisors, therefore the information we present here is not legal advice. This information is presented for informational purposes only, and as required by law.

15. Technology Limitations And Modifications

We will make reasonable efforts to keep the Services operational. However, certain technical difficulties or maintenance, including but not limited to updates and repairs, may, from time to time, result in temporary interruptions. StreamNow.ng reserves the right, periodically and at any time, to modify or discontinue, temporarily or permanently, functions and features of the StreamNow.ng Service, with or without notice, all without liability to you for any interruption, modification, or discontinuation of the StreamNow.ng Service or any function or feature thereof. You understand and agree that StreamNow.ng has no obligation to maintain, support, upgrade, or update the Service, or to provide all or any specific content through the Service and hereby waive any right to compensation and/or action against StreamNow.ng in this respect.

16. Export Control

You agree that you shall not – directly or indirectly – sell, export, re-export, transfer, divert, or otherwise dispose of any products, software, or technology (including products derived from or based on such technology) received from StreamNow.ng under these Agreements to any destination, entity, or person prohibited by the laws or regulations of the Federal Republic of Nigeria and your territory, without obtaining prior authorization from the competent government authorities as required by those laws and regulations. This export control clause shall survive termination or cancellation of these Agreements.

17. Payments, Renewal And Cancellation

Payment:

In connection with any and all Subscriptions that you select to purchase you must provide StreamNow.ng with a current, valid, accepted method of payment, which may change from time to time ("Payment Method"). All Subscription purchases are subject to this Agreement and any additional terms and conditions, including any fees, imposed by your financial services provider and/or mobile carrier, as applicable. You are solely responsible for reviewing the terms of use, privacy policy or any other terms governing your use of the services provided by your financial services provider and/or mobile carrier.

The Payment system(s) on StreamNow.ng are provided by a third-party payment service provider(s) with whom we have entered into agreement(s) with as such the guarantee, if any provided by StreamNow.ng is identical to that obtained by us from the payment service provider(s). The computerized records stored our computer/data systems and that of our payment service partners, within reasonable security conditions shall serve as proof of payment, communications, validation and orders that took place between you and StreamNow.ng unless you can provide conflicting written proof to the contrary

By providing a Payment Method in connection with any Subscription, you hereby authorize StreamNow.ng to debit the total cost of said Subscription and agree to be responsible for any foreign transaction charges associated with your Subscription purchase. Should charges for which you are responsible fail at the time payment is required, you may be responsible for costs associated with StreamNow.ng's efforts to collect amounts due in accordance with applicable laws. You represent and promise to us that all information you provide in connection with the purchase of a Subscription is true, accurate and complete. The duration and cost of Subscriptions are set by StreamNow.ng in its sole discretion. When you purchase a Subscription, you will initially be charged at the rate applicable at the time of your initial agreement to subscribe. If the price of the Subscription increases later, we will provide you with notice before the end of the billing period in which the change is made. Any increase in VAT (Value Added Tax) or other applicable tax will be automatically and immediately effected on the subscription cost starting from the next applicable subscription period. If you do not accept the change to your Subscription, you will be entitled to terminate this Agreement at least 72 (Seventy- Two) hours before your current subscription expires, should you fail to do so, you will be taken to have agreed to the new subscription cost.

Billing Cycle.

As indicated during sign-up, the Subscription fee must be paid in a single upfront payment. Once you indicate your interest to total Subscription fee due and payable to StreamNow.ng for a subscription circle, your payment method will be automatically billed at that time.

No Rights of Refund

You agree that the supply of StreamNow.ng Service starts at the time of validation of the subscription therefore you consequently lose any right to withdraw from the subscription once payment has been made. As such, no request for revocation or refund will be accepted after such validation.

Automatic Renewal:

If you have a paid subscription, your payment to StreamNow.ng will be automatically renewed at the end of the subscription period, unless you cancel your paid subscription through your subscription page before the end of the current subscription period. Renewal will be for the same duration of the original subscription term and will be billed at the non-discounted rate for the subscription, according to your original billing cycle method.

By enrolling in a Subscription, you agree that your Subscription will be subject to the above described automatic renewal unless you cancel your subscription in accordance with the terms of this Agreement or except you subscribe using a non-recurring payment method which would require you to manually renew your subscription. You also agree that the amount billed may be different if your original Subscription was purchased using a promotional/trial offer and you authorize StreamNow.ng to charge your payment method for such varying amounts as indicated at the time of sign-up or the full subscription charge; whichever is applicable. You agree that you are responsible for other charges, including any foreign transaction charges, that may be imposed by credit card providers, payment processors or other third parties in connection with your use of the subscription. Your subscription will remain in effect and continue to renew automatically until it is cancelled.

Cancellation:

If you decide to cancel your subscription, the cancellation will take effect the day after the last day of the current subscription period, if the request is made at least 72 (Seventy-Two) hours prior to expiry of your current subscription period and you will be downgraded to the Free Service or your use of the service suspended till you renew your subscription based on StreamNow.ng's sole discretion.

StreamNow.ng may change the price for the paid subscriptions from time to time and will communicate any price changes to you. Price changes for paid subscriptions will take effect at the start of the next subscription circle following the date of the price change. By continuing to use the StreamNow.ng Service after the price change takes effect, you accept the new price.

Refund Policy.

We will not refund any fees paid to us, including any advance charge(s) or payment(s) for any subscription term for the Services, unless otherwise required by law.

Charge Backs.

If you dispute subscription charges with your credit card company or financial institution, and StreamNow.ng's investigation determines the charges were valid, we may, on reasonable written notice to you, charge to your StreamNow.ng account the reasonable required cost of responding to your charge back request.

18. Limitation

You agree that, to the extent permitted by applicable law, your sole and exclusive remedy for any problems or dissatisfaction with the StreamNow.ng Service, the Third-Party Applications or the Third-Party Application content is to uninstall any StreamNow.ng software and to stop using the StreamNow.ng Service, the Third-Party Applications or the Third-Party Application content.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL STREAMNOW.NG, ITS OFFICERS, SHAREHOLDERS, EMPLOYEES, AGENTS, DIRECTORS, SUBSIDIARIES, AFFILIATES, SUCCESSORS, ASSIGNS, SUPPLIERS OR LICENSORS BE LIABLE FOR

(a) ANY DAMAGE WHATSOEVER (INCLUDING, WITHOUT LIMITATION) INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) DAMAGES, ARISING OUT OF THE USE OR INABILITY TO USE THE STREAMNOW.NG SERVICE, THIRD PARTY APPLICATIONS OR THIRD PARTY APPLICATION CONTENT, REGARDLESS OF LEGAL THEORY, WARRANTEE, CONTRACT, TORT, WITHOUT REGARD TO WHETHER STREAMNOW.NG HAS BEEN WARNED OF THE POSSIBILITY OF THOSE DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE;

THE AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE STREAMNOW.NG SERVICE, THIRD PARTY APPLICATIONS OR THIRD-PARTY APPLICATION CONTENT SHALL NOT SURPASS MORE THAN THE AMOUNTS PAID BY YOU TO STREAMNOW.NG DURING THE PRIOR THREE MONTHS IN QUESTION.

19. Indemnification

You are solely responsible for your use of the Service and Service Contents therefore to the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold StreamNow.ng harmless from and against all claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising from, relating to or resulting from

  • your breach or alleged breach of the Agreement;
  • your access to, use or misuse of the Service Content or the Services;
  • any breach of your representations and promises set forth herein, or
  • your violation of any law or the rights of a third party.

We shall provide you with notice of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding. We reserve the right to assume the exclusive defense and control of any matter that is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting our defense of such matter.

20. Term And Termination

These Terms will continue to apply to you until terminated by either you or StreamNow.ng. StreamNow.ng may terminate the Terms/Agreement or suspend your access to the Service at any time; without any notice, responsibility or liability to you; including in the event of your actual or suspected unauthorized use of the StreamNow.ng Services or non-compliance with the Terms. If you or StreamNow.ng terminate the Terms, or if StreamNow.ng suspends your access to the Service, you agree that StreamNow.ng shall have no liability or responsibility to you, to the fullest extent permitted under applicable Laws and StreamNow.ng will not refund any amounts that you have already paid. StreamNow.ng may terminate this Agreement and close your account at any time, without notice to you, if we cease to provide the Services.

To learn how to terminate your StreamNow.ng account, please contact us through the Customer Service contact form.

21. Warranty

We shall endeavour to provide the best Service we can, but you understand and agree that THE STREAMNOW.NG SERVICE IS PROVIDED "AS IS" and "AS AVAILABLE" WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITIONS OF ANY KIND. YOU AGREE THAT YOU USE THE STREAMNOW.NG SERVICE AT YOUR OWN RISK. STREAMNOW.NG DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. StreamNow.ng also fully reserves the right to change the functionality and content offered under the Services on an on-going basis. StreamNow.ng makes no warrantees or representations about the Services, including but not limited to their accuracy, reliability, completeness, efficacy or timeliness; neither shall StreamNow.ng be subject to liability for truth, accuracy, or completeness of any information conveyed to the user or for errors, mistakes or omissions or for any delays or interruptions of the data or information stream from whatever cause. You agree that your use of the Services or Service Content is at your own risk. It is your responsibility to evaluate the accuracy, completeness or usefulness of any opinion, advise or other Service Content available through the Services.

In addition, StreamNow.ng does not warrant, endorse, guarantee or assume responsibility for any Third-Party Applications, Third Party Application content, User Content, or any other product or service advertised or offered by a third party on or through the StreamNow.ng Service or any hyperlinked website, or featured in any banner or other advertising. You understand and agree that StreamNow.ng is not responsible or liable for any transaction between you and third-party providers of Third-Party Applications or products or services advertised on or through the StreamNow.ng Service. As with any purchase of a product or service through any medium or in any environment, you should use your judgment and exercise caution where appropriate. No advice or information whether oral or in writing obtained by you from StreamNow.ng shall create any warranty on behalf of StreamNow.ng in this regard.

The user accepts that technical problems such as temporary non-availability of individual parts of the Services or short-term unavailability of the whole Service itself must be expected and shall not constitute breach of this Agreement. StreamNow.ng does not warrant that the Services will operate error-free or that the Services, its server, or the Services Content are free of computer viruses or similar contamination or destructive features. Updates to the Service may take place on a regular basis. StreamNow.ng reserves the right to add or remove support for specific devices. If your access or use of the Services or the Service Content results in the need for servicing or replacing equipment or data, StreamNow.ng shall not be responsible for those costs.

22. Choice of Law And Dispute Resolution

The validity, construction and performance of this Agreement shall be governed by the laws of the Federal Republic of Nigeria.

You agree to use your best endeavour to amicably settle any dispute or difference of opinion arising from or in connection with this Agreement through mutual discussions. Where the Parties are unable to resolve any and all disputes through mutual discussions, the dispute or difference of opinion shall be referred to mediation conducted by our (yours and ours) legal representatives and/or financial auditors, where financial matters are involved.

If we are unable to arrive at a satisfactory decision at mediation, you agree that the dispute shall finally be referred to arbitration in accordance with the Arbitration and Conciliation Act Cap. A18, Laws of the Federation of Nigeria 2004, or any amendment thereto.

The place of arbitration shall be Lagos State, Nigeria and there shall be a sole arbitrator who shall be appointed jointly by the parties. Where the parties fail to jointly agree on the appointment, we shall approach the Lagos Multi-Door Court House to appoint a sole arbitrator who shall be competent to adjudicate on the issue in dispute. The language to be used in the arbitral proceedings shall be English.

The arbitrator, and not any court, shall have exclusive authority to resolve any Claim relating to the interpretation, applicability, enforceability or formation of this Arbitration Provision including, but not limited to any claim that all or any part of this Agreement is void or voidable. The arbitrator will decide any and all Claims—statutory, common law, or otherwise and the arbitral award shall be final and binding between the Parties.

The reference of any dispute to arbitration shall not prevent the Parties from seeking any form of protective reliefs/injunctions/specific performance from a court of law via motion or other originating processes for the protection of any res pending the constitution of the Arbitral Panel and/or final award.

Any and all proceedings to resolve Claims will be conducted only on an individual basis and not in a class, consolidated, or representative action or proceeding. The arbitrator may award relief (including monetary, injunctive, and declaratory relief) only in favour of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claims. Any relief awarded cannot affect other users of the Services.

Each party will be individually responsible for all costs and fees incurred in connection with any mediation or arbitration, including without limitation, all attorneys' fees, unless recoverable under applicable law. In the event that the arbitrator determines the claim(s) you assert in the arbitration to be frivolous, you agree to reimburse us for all fees and costs we incur.

23. Miscellaneous

Should any provision of this Agreement is found to be invalid or unenforceable for any reason or to any extent, by any court of competent jurisdiction, such invalidity or unenforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreement, and the application of that provision shall be enforced to the extent permitted by law unless such deletion materially frustrates the intent of the parties, in which case this Agreement will terminate.

This Agreement does not imbue an agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship between you and StreamNow.ng or between StreamNow.ng and any other user of the Services. Nothing in this Agreement is not intended to, and does not, give any person who is not a party to it any right to enforce any of its provisions.

Our failure to act on or enforce any provision of this Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against StreamNow.ng unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance.

StreamNow.ng intends to rely on this Agreement (including the Privacy Policy, and any notices regarding the Services sent to you or posted on the Services). If you require any changes to the Agreement, you must make a request in writing and for any agreed change(s), it must be expressly agreed to by you and StreamNow.ng in writing.

The section headings are provided merely for convenience and shall not be given any legal import. This Agreement will inure to the benefit of our (StreamNow.ng) successors, assigns, licensees, and sublicensees.

StreamNow.ng is Licensed by Groove Platforms Limited (the Company"); a company duly registered in Nigeria (RC 1387955).

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